Galdi Inc., a resource for our American customers

With headquarters in Delaware and a warehouse in New Jersey, Galdi Inc. is the key point of contact for our overseas customers.

Our team based in the US provides support for Galdi packaging systems in Canada, the United States, the Caribbean, as well as Central and South America.

Thanks to an agile and well-coordinated team, Galdi delivers the best support for maintenance work and spare parts in the region.

Since the foundation of our Service Business Unit (SBU) in Delaware in 2015, Galdi has acquired customers all over the Americas.

In recent years, the team has grown a lot, also thanks to Christopher Radford, our Technical Operational Manager, and his leadership skills, with plans in place to grow further in coming years.

To ensure service excellence, all our After-Sales technicians:

• Get training in Italy, at Galdi's headquarters
• Have extensive field experience in their areas of specialisation, i.e. maintenance and service, customer service, warehouse and spare parts management.
• Are for the most part native English speakers and also fluent in Spanish

With the local support of our U.S. team, Galdi can offer customers a range of services and competitive advantages:

US-based support

Unlike other companies, Galdi has chosen to increase the resources available to their customers in the Americas in order to ensure efficient and fast After Sales services.

Thanks to our spare parts warehouse and the experience of our Field Service Engineers, we can guarantee quick spares deliveries and interventions - from Canada to South America.

Remote and digital assistance

Galdi packaging machines are equipped with smart systems that can:

• Support operator and maintenance workers in managing production and maintenance autonomously.
• Ensure real-time remote assistance for both machines and operators (via video-assistance).
• Guarantee faster troubleshooting by collecting and analysing data and alerts.
• Enable automatic or remote configuration for new components.

Efficient spare parts management

Our warehouse in New Jersey ensures constant availability of spare parts and quick deliveries.

Galdi customers can also rely on the e-Portal, Galdi's digital spare parts portal, offering advanced features, such as 3D drawings to help you select the desired component, your purchase history, current item availability and lead times.

A reliable partner

Galdi is the trusted partner and supplier of food packaging systems to major companies located throughout the Americas, including:

• Cumberland Dairy (New Jersey), Nature’s Soy (Pennsylvania), C.F. Burger Creamery (Michigan), The Kroger (Colorado), Grand Prairie Foods (South Dakota), Newburg Egg (New York), Michael Foods (Minnesota), Cloverland Farms Dairy (Maryland), Clover Sonoma (California) in the United States;
• Proan (Mexico), Unifoods / Bonafina (Mexico), Grupo Lala (Mexico), ProHuevo (Nicaragua), La Salud (El Salvador), Groupe Antilles-Glaces (Socrema in Guadalupa and Snyl in Martinica), Grupo Gloria (Suiza Dairy in Porto Rico) in Central America;
• Master Eggs (Brazil), Vital Jugos / Guallarauco (Chile) and Solam (French Guiana) in South America.

We installed packaging machines and lines for dairy products, liquid egg, plant-based beverages and fruit juices.

Focus on innovation

At Galdi, we have always strived to develop highly innovative solutions.

In recent years, we conducted several cutting-edge research projects in cooperation with institutions and universities on topics such as predictive quality, anomaly detection, virtualisation, and cyber security.

The work of our team of specialists and researchers has led to several innovations - including our MaSH advanced monitoring system - and the introduction of next-generation packaging machines such as the RG280and the RG80.

Would you like to find out how Galdi Inc. can help you add value to your product and business?